Privacy Policy


Privacy Policy - Specialist Trackers UK

Last Updated: October 2024

At Specialist Trackers UK, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: When you create an account or make a purchase, you provide your name, email address, phone number, billing address, and shipping address.

  • Payment Information: When you place an order, we collect payment information necessary to process your payment. We do not store credit card details.

  • Order History: We record your purchases for better service and support.

  • Website Usage Information: We use cookies and similar technologies to collect data about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfil your orders, including sending confirmation emails and updates about your order status.

  • To manage your account and provide customer support.

  • To communicate with you about our products, promotions, and offers if you have opted to receive such information.

  • Improve our website, products, and services based on your feedback and usage patterns.

  • To comply with legal obligations and protect our rights.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual Necessity: To fulfil our obligations under our contract with you when you make a purchase.

  • Consent: When you have provided explicit consent to receive marketing communications.

  • Legitimate Interests: To improve our services and website usability.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers to help us operate our website, conduct our business, or service you, so long as those parties agree to keep this information confidential. This includes:

  • Payment processors

  • Delivery companies

  • Marketing service providers (if you have opted in)

5. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal information held by us.

  • Request correction of any inaccurate or incomplete data.

  • Request deletion of your data in certain circumstances.

  • Object to processing your data for direct marketing purposes.

  • Withdraw consent when we rely on your consent to process your data.

To exercise any of these rights, please get in touch with us using the details below.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We’ll keep your data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page; where appropriate, you will be notified by email. We encourage you to review this policy periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please get in touch with us at:

Specialist Trackers UK
The Old Police Station
South Street
Ashby de la Zouch
Leicestershire
LE65 1BR
info@specialisttrackers.uk
0330 133 3990